Glassdoor CEO: Our Steps To Drive Fairness within the Office


Our imaginative and prescient is a world the place transparency ensures everybody is handled equitably and the place higher transparency empowers firms to turn into higher employers.

Final month, Glassdoor made a commitment to do extra to foster higher variety and inclusion inside our personal firm and to struggle inequities within the office and in society. How will we do that? By way of transparency and thru motion.

Phrases matter, however actions matter extra. For this reason I’m following up right this moment, within the spirit of transparency, to share the steps Glassdoor has taken and is taking to create a extra equitable office for underrepresented teams, right here at Glassdoor and all over the place.

To alter the world, it’s essential to first change your self. That’s what we’re endeavoring to do at Glassdoor. Range inside our personal worker base is completely important to Glassdoor’s long-term success and our capacity to impact change on this planet. By constructing a extra various workforce, full of various views and backgrounds, we imagine we is not going to solely turn into a greater firm, however we can even be capable of ship higher options to assist everybody discover a job and firm they love. Up to now, we now have fallen quick and that is one thing we are going to change. As a subsequent step, we really feel it’s necessary to acknowledge the place we’re right this moment, share the actions we’re taking and maintain ourselves accountable to the form of change we wish to see right here at Glassdoor and on this planet. 

Range & Inclusion Transparency Report*. At present, we’re publishing our inaugural Diversity & Inclusion Transparency Report which examines Glassdoor’s personal worker inhabitants knowledge by race/ethnicity, gender, management and tech and non-tech roles. As of July 25, 2020, Glassdoor employs greater than 700 workers worldwide. 

At the moment, Glassdoor’s world worker base is 54% males and 44% girls. Amongst tech roles, 76% of our world workers are males and 23% are girls. With respect to Glassdoor’s U.S. worker inhabitants, 10% are amongst underrepresented racial/ethnic teams (5% are Hispanic or Latino, 4% are Black, 2% establish as two or extra races and fewer than 1% are Pacific Islander/Native Hawaiian/Indigenous American/Alaska Native.) 

So the place do we start? We’re dedicated to constructing an organization that’s extra various and consultant of society at giant.  Whereas there are various areas we have to work on to enhance, to achieve success, we wish to deal with the areas the place we imagine we now have the most important gaps. 

By the tip of 2025, our aspirational variety and inclusion targets at Glassdoor are: 

  • Black workers. 4% of our workforce right this moment is Black. The final inhabitants common within the U.S. is 13%, a 9% hole. By the tip of 2025 we wish to double the present Black illustration at Glassdoor to eight%. 
  • Latinx workers. At present we now have a U.S. worker inhabitants that’s 5% Latinx. As 19% of the overall U.S. inhabitants is Latinx, by the tip of 2025 we wish to double our Latinx illustration to 10% 
  • Pacific Islander/Native Hawaiian/Indigenous American/Alaska native workers. At present 0.4% of our workforce identifies as belonging to those teams. U.S. illustration in these teams is roughly 1.5%. By the tip of 2025, we once more wish to greater than double our illustration to 1% of our worker inhabitants.
  • Girls in Tech: 23% of our tech roles are at the moment held by girls. Whereas an estimated 25% of ladies right this moment maintain tech roles, we wish to assist deliver extra girls into tech, and so we aspire to have one-third (33%) of our tech roles held by girls by the tip of 2025. 
  • Girls in Management: At present, 37% of our leaders  (Director+) are girls, however we imagine management needs to be extra reflective of the U.S. inhabitants by gender. That’s why we would like girls to carry 50% of management roles by the tip of 2025.
  • Belonging. At the moment, 78% of Glassdoor workers surveyed report they really feel that they belong at Glassdoor. Amongst tech firms, the benchmark is 73%. By the tip of 2025, we imagine we will preserve or enhance on 78% of workers feeling they belong.

Whereas we acknowledge these are just some areas of variety, we are going to deal with these targets in the intervening time and imagine it will make a marked distinction in Glassdoor being extra reflective of the communities the place we function.

Equally necessary, we wish to be certain that Glassdoor is an employer the place individuals actually really feel they belong. This isn’t nearly who we welcome within the door, it’s simply as necessary that Glassdoor is an organization the place all workers really feel they will thrive. 

To be taught extra about Glassdoor’s worker inhabitants knowledge, our variety and inclusion targets, and the way we’re working in the direction of these targets, please learn the blog post from Carina Cortez, Glassdoor’s Chief Individuals Officer.

Annual Pay Hole Audit. We imagine transparency is without doubt one of the most necessary instruments to make sure everyone seems to be paid pretty and equitably. Along with holding ourselves accountable by sharing our worker inhabitants knowledge and variety targets, it is usually necessary that we embrace pay transparency to make sure each worker at Glassdoor is compensated equitably. Annually, Glassdoor’s Financial Analysis Crew conducts a pay hole audit on Glassdoor’s personal workers as a way to be certain that our personal pay practices are equitable throughout gender and race/ethnicity.  

The outcomes of our evaluation discovered no statistically vital pay hole amongst Glassdoor’s  U.S.-based workers when evaluating throughout related roles, ranges of expertise,  gender and race/ethnicity. That is the fifth consecutive 12 months that Glassdoor has discovered no gender pay hole in its evaluation, and the second 12 months that Glassdoor has examined and located no pay hole by race/ethnicity. However our efforts received’t cease right here. Stopping any pay hole based mostly on gender or race/ethnicity is an ongoing dedication, and we are going to proceed our efforts to make sure that every worker is compensated pretty. Read more in regards to the evaluation and findings.

Our Product: Transparency to Drive Fairness.**  Because the world’s main web site for office transparency, our product and platform signify our best alternative to make an impression and drive societal change. We will do extra as a platform and inside our product to spotlight variety and maintain firms accountable to stroll the stroll on the subject of assembly their variety and inclusion commitments. Job seekers right this moment need their employer to prioritize having a various, inclusive, and actually equitable office. They appear for a corporation that aligns with their values and practices what it preaches. Our platform will shine a light-weight on this.

At present, I’m excited to share some key product improvements that Glassdoor will ship by the tip of 2020. These options are designed to allow worker suggestions particular to variety, inclusion, and fairness inside an organization. This can additional assist job seekers discover the proper job and firm and allow higher visibility into the variety efforts of employers. 

We are going to empower our customers to price variety and inclusion inside their firm,  contribute their very own demographic knowledge, and see firm critiques highlighting subjects on variety and fairness. This can allow deeper transparency into present worker sentiment ranges by underrepresented teams. As well as, we are going to present the chance for employers to inform their variety and inclusion tales. However, we’re very conscious that phrases and commitments aren’t sufficient. That’s why we’re additionally offering area for employers to share their worker inhabitants demographic info. We’re pushing for radical transparency right here. We are going to do it and encourage different employers to observe. 

Read more about Glassdoor’s product dedication from Annie Pearl, our Chief Product Officer.

Neighborhood Influence. We imagine our accountability to advertise and drive fairness extends past simply our workers and the office. We even have a accountability to create optimistic change in our communities. Glassdoor’s volunteering and giving program, Community Door, will now be 100% targeted on addressing systemic limitations to employment that exist for underrepresented teams, and we now have revamped this system’s constitution to replicate this focus.

Neighborhood Door will deal with three strategic pillars: Inform, Make investments, and Encourage. First, we are going to assist inform firms on how they will higher assist underrepresented teams within the office by offering them with toolkits and different assets that can assist them rent and retain various expertise. We can even make investments by donating assets, time, and funds to applications and organizations aligned with the purpose of constructing fairness within the office a actuality. Lastly, we are going to leverage our experience to host experiences (digital, for now) like occasions, workshops, and extra to encourage workers and employers alike to hitch us as we drive for an equitable office for all.

Transparency will be uncomfortable, however so is each seismic change that has disrupted society or business. We totally acknowledge that we’re not happy with the place we’re right this moment and know we nonetheless have progress to make. These steps we’re saying right this moment alone aren’t sufficient, however they’re the primary steps and actions in a journey ahead to create a greater future for all. We’re totally dedicated to doing this positively essential work to drive fairness within the office and past by doing what we do greatest: embracing transparency.



  • Worker inhabitants and demographic knowledge based mostly on inside knowledge shared voluntarily by workers with Glassdoor, as of July 25, 2020.
  • Race/ethnicity knowledge represents U.S. workforce solely in gentle of related European privateness legal guidelines. 
  • Now we have plans to gather and report on extra demographics going ahead so we will higher perceive and assist much more of our worker inhabitants.

**Glassdoor stays dedicated to the very best degree of content material and office evaluate integrity, together with strictly defending person anonymity. 

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